*Prices exclude cleaning equipment and solutions
^All prices are subjected to prevailing GST
One-time off home cleaning
(minimum 3 hours)
Minimum 4 session
Minimum 3 hours
3 to 4 hours from 6.00pm
Terms and Conditions:
Tired of juggling a busy schedule with a messy home? One Heart Cleaning understands! That is why we offer a range of reliable and flexible home cleaning solutions to fit your needs and budget. So do not settle for a messy home – let One Heart Cleaning take the burden off your shoulders!
Our team of vetted part-time helpers are carefully selected, trained, and insured for your peace of mind.
We tailor cleaning services to your specific requirements, whether it’s a weekly refresh or a deep clean.
Choose a cleaning schedule that works for you, with flexible options to fit your busy life.
Get a clear upfront quote with no hidden fees.
Our friendly team is always here to answer your questions and ensure your satisfaction.
One Heart Cleaning Services goes beyond simply connecting you with part-time helpers. We provide:
We supervise our cleaning teams and ensure a consistent high standard of service.
If you’re not happy with a cleaning, we’ll send someone back to rectify the issue at no additional cost.
Easily manage bookings, requests, and payments through our user-friendly online portal.
Book one or more cleaning sessions with your favourite cleaner.
Get the most out of your cleaning session! At One Heart Cleaning, we are committed to delivering honest, reliable, and quality home cleaning services that guarantee satisfaction. Whether you are new to professional house cleaning or planning to engage One Heart Cleaning for future services, we want to help you maximize your investment.
Here is what to expect and how to prepare for your upcoming house cleaning appointment:
1. Secure Your Valuables & Prized Possessions
Our clean team operates with utmost honesty and integrity. However, to prevent any conflicts, misplacement, or damage, we strongly advise clients to secure their valuable belongings and fragile items before our house cleaning service begins. Your peace of mind is paramount.
2. Prepare Your Custom Cleaning Checklist
To ensure we meet all your specific requirements, it’s highly recommended to list down a cleaning routine or checklist for our team. If you have a specific order of rooms to be cleaned or particular areas that need extra attention, please add them to your home cleaning checklist. Otherwise, you can also request for our general home cleaning checklist.
3. Clear Clutter & Gather Cleaning Supplies
For a more thorough house cleaning service, we suggest tidying away personal items and especially fragile belongings before our arrival. This allows our professional cleaners to access surfaces and focus purely on cleaning tasks. While our team always comes equipped with our own high-quality cleaning supplies & equipment upon request, we are happy to use yours if preferred. Just let us know!
Prepare your home for a pristine clean. By taking these simple steps, you help us ensure your residential cleaning service is as efficient, effective, and satisfying as possible.
Yes, it is highly encouraged to be present during the cleaning session. We will not be liable for any missing items.
Every household has different cleaning tasks. One way to prepare a cleaning checklist is to start from top to bottom. This means that the cleaning will be done from the highest part of the house down to the floors. Or you can utilize our general home cleaning checklist here: The “888” of Cleaning This Chinese New Year – One Heart Cleaning
Typically, every day. However, cleaning can be done as frequently as the homeowner wishes. We advise once a week.
As for deep cleaning and home disinfection service, since it can disturb the daily routine at home, thorough house cleaning service is often done only when necessary (for instance, when expecting visitors) or 4 times a year if scheduled.
Certainly. We welcome and appreciate feedbacks to do better for future customers. Please feel free to let us know and we will rearrange accordingly.
Some factors such as the severity of the dirt buildup, project demands, whether you are on a subscription or not or the location of the property can affect the costing and are considered when preparing the quotation.
You need to make a list of the areas that need to be cleaned to guide the cleaners on the off-limits areas. Then, you have to keep your belongings away from the areas to be cleaned to avoid damage or misplacement. Then you are all set.
Yes, our cleaners might also require some guidance and supervision for the equipment you own as they might not be familiar with.
YES. Adhoc sessions will be priced according to hours (minimum 3 hours). Book your session here.
Yes, do let us know in advance.
Cancellations or amendments of bookings can be made by contacting our customer relations officer at +65 88 183 183 (WhatsApp) or customerservice@oneheartcleaning.com.sg 24 hours before the scheduled cleaning service session.
Cancellations are not allowed within 24 hours of the scheduled cleaning service and no refund shall be made.
Amendments of bookings shall be finalized based on cleaner and/or machinery availability after confirmation with our customer relations officer.
In cases when refunds are issued at the discretion of One Heart Cleaning Pte Ltd, refund amounts may be subject to deduction for any services rendered.
In the case of an emergency where you will not be available at the date/time, please contact us immediately.
When you make a Booking, you agree to pay the cost of the selected cleaning services, with subjected Goods & Servies Tax (“GST”). We reserve its right to adjust the GST on the supplies in accordance with Inland Revenue Authority of Singapore (“IRAS”) guidelines.
You are also required to provide accurate information about the location where the selected services will be carried out, as well as contact details of the user that we need to reach on/before the day of cleaning services.
Payment is due at the time of booking unless otherwise agreed upon. We accept various payment methods, including cash, credit cards, and online payments.
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All Rights Reserved.