Will cleaning equipment be provided?
Yes, cleaning equipment will be provided.
How long does cleaning take?
3-4 hours depending on size of space.
What if some areas of my house are not fully renovated yet?
Please make sure that no ongoing construction works on the day of the post-reno service.
Can I cancel/reschedule before the appointment date?
Cancellations or amendments of bookings can be made by contacting us up to 48 hours before the scheduled cleaning service session.
Cancellations are not allowed within 24 hours of the scheduled cleaning service and no refund shall be made.
Amendments of bookings shall be finalized based on cleaner and/or machinery availability after confirmation with our customer relations officer.
In cases when refunds are issued at the discretion of One Heart Cleaning, refund amounts may be subject to deduction for any services rendered.
Deposit & Payment
A 50% deposit will be required to confirm your booking